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Aug 2022 - Current

Apr 2021 - Aug 2022

Spearheaded creation of a design library through the global design system, offering designers easy access to standardised elements, reducing design time by 40%.
Led design for equity’s management product, delivering several solution to improve calculation scenarios.
Collaborated on designing several visualisation solutions for entities management.
Led AI initiative to integrate new tech into Diligent products and successfully delivered an AI FAQ solution.
Drove alignment, set goals, and fostered understanding and motivation within the design team.
Co-created a shared strategy and cohesive roadmap for several products in collaboration with product management and engineering peers.

Led development and implementation of scenario experiences and waterfall data tables, enhancing UI intuitiveness and visual appeal.
Collaborated with cross-functional teams to influence product architecture, improving user interactions and data visualisation.
Collaborated with design and development teams to modernise software interfaces, utilising agile methodologies.
Created user-centered designs, incorporating market analysis, customer feedback, site metrics, and usability findings.
Translated actionable insights into development-ready specifications, including low and high fidelity mockups and prototypes.

Jun 2020 - Dec 2021

Led design initiatives for multiple start-ups, providing strategic direction and hands-on design expertise.
Advocated for design best practices, advising on the integration of design principles into the long- term plans of each start-up.

Sep 2020

Successfully launched the mobile app within a swift 3-month timeline, surpassing the planned 4 months.
Credit reports revenue increased by approximately 10x since launch.
Co-created a strategic vision for the app, fostering cross-team alignment and positioning the design for long-term goals.
Translated business goals into user-facing features, receiving positive feedback and contributing to increased user satisfaction by ~15%.
Redesigned the app's visual identity, that positively impacted user engagement and perception.

Jun 2020 - Aug 2020

Successfully introduced gamification practices, elevating the user experience to be more interactive.
Redesigned the reporting experience, enhancing user satisfaction and contributing to a ~20% increase in user experience.
Conducted impactful user research initiatives, offering valuable insights that guided user-centric design decisions and improvements.
Collaborated with a cross-functional team, including developers, customer success, and marketing, to define roadmap aligned with key business priorities.

Jun 2018 - Jan 2019

Enhanced the lead reassignment process for spending clients, resulting in improved efficiency and customer satisfaction.
Developed a streamlined process for all prospect clients, optimising customer onboarding and engagement.
Successfully coached and supported the establishment of a new French team, contributing to their successful integration and performance.

Sep 2017 - Jun 2018

Jan 2016 - Sep 2017

Successfully onboarded and trained new team members, ensuring their effective integration into campaign optimisation processes.
Consistently received positive written feedback from Google Account Manager, reflecting strong collaboration and performance.

Successfully launched the DCO project within an accelerated timeframe of 2 months, surpassing the initial 4-month projection.
Spearheaded the establishment of a guideline process for all existing and future employees, enhancing operational clarity and efficiency.
Managed and provided training for 10 agents in both Dublin and Krakow, ensuring a skilled and cohesive team.
Captained and implemented a database aggregating all employee projects, leading to considerable time efficiencies and improved project management.

Tools

Figma, Miro, Whimsical, Pendo, Lucidchart, Jira

Languages

French

Native